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Business and the Use of IT Skill Standards
Potential uses of skill standards in business and industry include performance
review and evaluation, job descriptions, selection and orientation,
certification, and training and development. Skill standards enable employers
to:
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Establish personnel qualification and/or certification requirements
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Design appropriate training programs and measure their effectiveness
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Assess employee skill levels based on industry standards
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Match employee skills to the work needed
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Improve customer satisfaction and confidence
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Improve employee satisfaction and morale by clarifying expectations
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More easily document employee skills, training needs, and performance quality
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Impove quality, productivity, time to market, and competitiveness
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Achieve business goals
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