|
|
|
|
|
| |
Membership |
|
Skill Standards |
|
College Curriculum & Modules |
|
Secondary Curriculum |
|
Tools and Frameworks |
|
Cyber Careers |
|
Tech Republic |
|
|
Virtual Help Desk Module
Contains 10 unit assignments representing a capstone experience in Technical Support. Includes program learner outcomes, key competencies, performance
indicators, and assessment suggestions. May be used as a standalone
course,
as a module within a course, or may be infused throughout a sequence of
courses or an entire program. Instructors are encouraged to use and tailor
the module to suit the needs of their particular teaching/learning context
(audience, format, goals). [39 pages]
|
|
|
|