The learning components are the main areas of
related or associated content or skills that are
best taught/learned together and represent logical
pieces of curricula
From the IT Technical Support Skill standards, 20
learning components similar in size and scope were
identified. Learning components were organized into
two groups:
- Technical learning components in which technical knowledge is high
- Foundation learning components in which foundation skills or basic skills are high
This page represents the technical support learning components. Other sections include:
- Technical Support Gap Analysis
- Technical Support Learner Program Outcomes
- Technical Support Key Competencies And Performance Indicators
- Math and Science Competencies For Technical Support
- Sample Activities and Assessments for Technical Support
See Model Process for a representative example.