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Enterprise Systems Analyst
 
Sample Titles
 E-business Specialist
 Information Systems Architect
 Information Systems Planner
 Systems Integrator
 
What do these people do?

People in these jobs analyze business processes within companies and recommend computer solutions and technology options to help support those processes.

What is a business process? Well, let's say, for example, that a bookstore decides to open an "Electronic Storefront." One of the business processes they will need to support is that of putting their order and payment procedures online. The bookstore will need an enterprise systems analyst to look at how current order and payment procedures are structured, to design the business processes that will run on the Web and to make sure that both processes dovetail smoothly with the accounting department and other departments in the company.

Another example:

A company decides that it needs to begin using computers to keep track of all its inventory and communications. The company will need an enterprise systems analyst who understand business processes and technology to help decide what kind of equipment and software to buy, how much and when. Enterprise analysts help organizations prioritize their technology needs and suggest alternatives to the decision makers.

Enterprise Systems Analysis and Integration professionals help companies integrate information technology systems into their business operations. These professionals also help companies develop strategic plans for future technology acquisition. They are advisors as well as analysts.


What's the work like?

The work usually involves having a "company-wide" perspective. This perspective is developed over time, based on actual business experience and knowledge of a wide variety of technology possibilities. There is always something new in this field, so the work requires staying current with trends and new technologies. Gathering technical information and presenting ideas to non-technical audiences is part of Enterprise Analysts role. This is a job for people who can see the "big picture," but also have a mind for details, and who can see projects through from start to finish. Enterprise analysts often work under tight time deadlines.


What's it take to be successful in this field?

This isn't a job for beginners. People who hold jobs in Enterprise Systems Analysis and Integration typically have years of experience in business and they have an extensive background in information technology. People in this field need to be able to help others make good decisions regarding technology tools and platforms. Strong analytical skills as well as excellent communication skills are a must. Good reading comprehension and a love for numbers are also critical success factors.


How can I get started?

One way to begin this career path is to get a certificate or A.A. in e-commerce/e-business. These two-year degrees offer the student introductions to both business and technology. With a two-year degree and additional classes in either business or technology, you may get an entry level position as a support technician in a company helping to implement technology recommendations that support business processes. As your experience and knowledge grow, you can look for opportunities to expand and apply your skills.

Interested in more? Look at entry level jobs in this field.

Bellevue College
NWCET is a division of Bellevue College, and is partially funded by National Science Foundation grants.
National Science Foundation