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Model Process

Model Process

Technical
Support
Example

     Select
     Learning
     Components

Conduct
Gap Analysis

     Learner
     Program
     Outcomes

     Competencies
     and
     Performance
     Indicators

     Math and
     Science
     Outcomes

     Math and
     Science
     Elements

Activities

"Science is a way of thinking much more than it is a body of knowledge". Carl Sagan

Identify Math and Science Content

Content is the vehicle to teach process. IT students should be taught content that is relevant to their career goals to give them additional tools to solve problems they will encounter in the workplace.

EXAMPLE:

Science content identified for the Technical Support curriculum included:

Magnetism
Electricity
Integrated Circuits
Data Transmission

Learning this science content enables the student to gain more in-depth understanding of the computer and to troubleshoot more complex problems.

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